Privacy Policy

Last updated: 22 March 2026

1. Introduction

Sing The Easy Way ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and payment details when you book lessons or contact us.
• Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on pages.
• Lesson Recordings: With your consent, we may record online lessons for your practice purposes.

3. How We Use Your Information

We use your information to:

• Provide and manage your singing lessons
• Process payments and send invoices
• Communicate with you about bookings and lesson content
• Improve our website and services
• Send promotional emails (only with your consent)

4. Email Communications

We collect email addresses through:

• Email Community Signup Form: The email signup form on our homepage allows you to join our singing community and receive updates, tips, and exclusive content.

How We Store and Use Email Addresses:

• Email addresses are securely stored in our email marketing platform with appropriate security measures.
• We use your email to send you singing tips, lesson updates, special offers, and community news.
• We never sell or share your email address with third parties for marketing purposes.

Unsubscribe Anytime: You can unsubscribe from our emails at any time by clicking the "Unsubscribe" link at the bottom of any email we send, or by contacting us directly at matt@singtheeasyway.com.

5. Legal Basis for Processing

We process your personal data based on:

• Contractual necessity (to provide lessons you've booked)
• Your consent (for marketing communications)
• Legitimate interests (to improve our services)
• Legal obligations (tax and accounting requirements)

6. Data Sharing

We do not sell your personal data. We only share information with:

• Payment processors (Stripe, PayPal) to process transactions
• Booking system providers (SimplyBook.me) to manage appointments
• Email service providers to send communications
• Legal authorities when required by law

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Request data portability
• Withdraw consent at any time

9. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law (typically 6 years for tax purposes).

10. Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic.

Cookies We Use

The following cookies may be placed on your device when you visit our website:

Cookie Name	Purpose	Duration	Provider
_ga	Used to distinguish unique users for Google Analytics	2 years	Google Analytics
_gid	Used to distinguish unique users for Google Analytics (session-based)	24 hours	Google Analytics
_gat	Used to throttle the request rate to Google Analytics	1 minute	Google Analytics
PHPSESSID	Maintains your session state across page requests	Session	Sing The Easy Way
CookieConsent	Stores your cookie consent preferences	1 year	Sing The Easy Way

You can control cookies through your browser settings. For more information about managing cookies, visit aboutcookies.org.

11. Your Consent

Giving Consent: When you first visit our website, you will be presented with a cookie banner allowing you to consent to the use of non-essential cookies. You can choose to accept all cookies or customise your preferences.

Withdrawing Consent: You can withdraw or change your cookie consent at any time by clicking the "Cookie Settings" link below or in the footer of our website. This will open the Cookiebot consent manager where you can update your preferences.

Cookie Settings: Manage your cookie preferences

Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites.

13. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

14. SimplyBook.me Booking System

If you book your lesson through this website, the automated booking system SimplyBook.me acts as our supplier, processing personal data in line with their policy and our data processing agreement.

15. Contact Us

If you have questions about this privacy policy or your personal data, please contact:

Data Controller: Matt Thompson

Trading as: Sing The Easy Way

Email: matt@singtheeasyway.com